Terms of service

TERMS OF SERVICE

Last updated: January 31, 2026

 

OVERVIEW

 

Welcome to UNMARKED Collective.

The terms “we”, “us”, and “our” refer to UNMARKED Collective.

UNMARKED Collective operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you, the customer, with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they contain important information about your legal rights, limitations of liability, and dispute resolution.

By accessing, browsing, or purchasing from our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.

 

SECTION 1 – ACCESS AND ACCOUNT

 

By using our Services, you confirm that you are at least the age of majority in your place of residence.

To use certain features of the Services or make a purchase, you may be required to provide personal information such as your email address, billing address, shipping address, and payment details. You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You may not transfer or assign your account to another person.

 

SECTION 2 – OUR PRODUCTS

 

We make every effort to display product details and images as accurately as possible. However, colours and appearance may vary depending on screen settings and devices.

All products are made to order. We do not guarantee that product appearance will exactly match on-screen representations.

Product descriptions, pricing, and availability may change at any time without notice. We reserve the right to discontinue any product or limit quantities at our discretion.

 

SECTION 3 – ORDERS

 

Placing an order constitutes an offer to purchase. UNMARKED Collective reserves the right to accept or reject any order at our discretion.

Orders are not accepted until payment has been successfully processed and confirmation has been sent. Once an order is accepted, it cannot be cancelled or changed due to the made-to-order nature of our products.

If an order is cancelled or modified by us, we will attempt to notify you using the contact details provided at checkout.

All purchases are subject to our Return & Refund Policy, available at: /policies/refund-policy

Purchases are for personal use only and not for resale or commercial distribution.

 

SECTION 4 – PRICES AND BILLING

 

Prices are shown in GBP (£) and may change without notice. Prices do not include shipping or applicable taxes unless stated.

You agree to provide accurate and complete billing and payment information. You confirm that you are authorised to use the payment method provided and that all charges will be honoured.

 

SECTION 5 – SHIPPING AND DELIVERY

 

All delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.

Risk of loss passes to you once the order is handed over to the shipping carrier.

 

SECTION 6 – INTELLECTUAL PROPERTY

 

All content on the Services, including text, images, logos, graphics, and designs, is owned by UNMARKED Collective or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

 

SECTION 7 – OPTIONAL TOOLS

 

We may provide access to third-party tools. These are provided “as is” and “as available”, without warranties. Use of third-party tools is at your own risk.

 

SECTION 8 – THIRD-PARTY LINKS

 

Our Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.

 

SECTION 9 – RELATIONSHIP WITH SHOPIFY

 

UNMARKED Collective is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

All sales and purchases made through this store are between you and UNMARKED Collective. Shopify is not responsible for any aspect of any sale between you and us, including but not limited to product quality, refunds, delivery, or customer service.

By using this store, you expressly release Shopify and its affiliates from any claims, damages, or liabilities arising out of purchases made through UNMARKED Collective.

 

SECTION 10 – PRIVACY POLICY

Your personal information is handled in accordance with our Privacy Policy, available at:

/policies/privacy-policy

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit may be shared with Shopify and third-party service providers as required to operate the store.

 

SECTION 11 – FEEDBACK

 

Any feedback, reviews, or suggestions you submit may be used by us without restriction or compensation.

 

SECTION 12 – ERRORS AND OMISSIONS

 

We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders if information is incorrect.

 

SECTION 13 – PROHIBITED USES

 

You may not use the Services for unlawful purposes, to infringe intellectual property rights, transmit harmful code, or engage in abusive or deceptive behaviour.

 

SECTION 14 – TERMINATION

 

We may suspend or terminate your access to the Services at any time without notice if you violate these Terms.

 

SECTION 15 – DISCLAIMER OF WARRANTIES

 

The Services and all products are provided “as is” and “as available” without warranties of any kind, except where prohibited by law.

 

SECTION 16 – LIMITATION OF LIABILITY

 

To the fullest extent permitted by law, UNMARKED Collective shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.

 

SECTION 17 – INDEMNIFICATION

 

You agree to indemnify and hold harmless UNMARKED Collective and Shopify from any claims arising from your breach of these Terms or misuse of the Services.

 

SECTION 18 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions remain valid.

 

SECTION 19 – ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and UNMARKED Collective.

 

SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.

 

SECTION 21 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of England and Wales.

 

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

 

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.

 

SECTION 24 – CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at:

unmarkedcollective@outlook.com

UNMARKED Collective